Share2Care FAQ's

If you have questions regarding CIPHA please visit the CIPHA website FAQ section

Q - Is the data I provide used for anything other than direct care?

A – No

Q - Is the data saved securely?

A – The data you allow to flow is not stored in the Share2Care system. No data is held, it is a view only flow.

Q – I am unsure about sharing, what do I do?

A - If you are unsure about sharing please email us at to let us know your concerns and we will arrange a call to discuss this with you.  There are several clinicians and information governance members that would be happy to talk with you to explain the benefit to patient care when information is made available. 

We genuinely believe sharing GP data improves care and patient safety, and the information shared is all entirely within existing GDPR, ICO, GMC and NHSE regulations.

Q – My patients live in Cheshire & Merseyside/Lancashire & South Cumbria so why do I need to share their data across the whole region.

A – In the North West we are lucky to have many Centre's of Excellence.  Patients are known to use services across both areas. In addition to this we are connecting the North West Ambulance Service (NWAS). Viewing patient data for NWAS has not been possible before and has been proven to be incredibly valuable in emergency events.

Q – I am sharing my data as a GP but cannot access the system myself.  I would like access?

A – We are in the process of rolling this out to GPs. In Stage 1 of the programme Share2Care was rolled out to the proof of concept sites, acute hospitals; In Stage 2 of the programme we have rolled Share2Care out to a small number of GP Practices and plan to extend this to all GPs in the near future.  The feedback to date has been really positive so we are looking forward to giving you access soon.

Q – Can you provide evidence of the benefits of sharing?

A – Yes! Below is a small proportion of the feedback we have received about Share2Care in different clinical settings.  They explain the benefit of having the information available at the point of care and the impact when it is not. We regularly ask for feedback and have several examples of how the sharing of data has changed and saved lives.